El Pollo Loco

Reviews

• Melissa W.

  star star star star_border star_border 6 June 2026

  We got coupons from here and decided to go on a whim last night and just go thru the drive they and eat some loco chicken with tortillas.
  
  First, you can only use one coupon at a time. We wanted to use the $5 queso fresco tostada bowl and $10 whole chicken coupons. Only one allowed.
  
  We ended up using yg the $10 chicken and got the tostada bowl anyway.
  
  We went through the drive-thru and it was maybe around 8ish. They ran out of white meat chicken. Ugh. So they gave us all dark meat.
  They forgot to pack us tortillas.
  Now, I used to love El Pollo Loco, me and my fam ate it all the time when I was a kid and for me at least, wrapping the chicken in the tortilla makes the whole meal!
  And no white meat? Let down.
  
  The queso fresco tostada wasn't bad - for being fast food. Came with beans and rice and some chicken and a crispy tostada shell. I opted for the creamy cilantro dressing. Not bad.
  There was weird bone? Or I don't know? Something scapula-y looking in my tostada.
  Maybe it's the fast food process of chicken? Beats me.
  I didn't eat the chicken pieces meal. My BF did. They didn't look too bad. They looked slightly dry and one in particular looked dinosaur spine-y boney.
  
  All in all if I don't blame them for running out of chicken - since it was late...however the tortillas were missing -- let me remind you again that that's what makes the whole meal -- it wasn't bad while eating it. But if you're used to eating super healthy and clean, give it a few hours and you will know you ate fast food.
  
  That being said, like all fast food...in the spur of a moment or whimsical whim, you would probably do it again since that idea will entice you.

• Francisco P.

  star star_border star_border star_border star_border 1 June 2026

  This place is horrible, staff is no help and the food is lacking quality. Asked the manager that this salsa is looking a bit odd and didn't even bother to help me
  
  Who ever is in charge of this location needs to do a better job

• Veronica P.

  star star_border star_border star_border star_border 21 May 2026

  We waited in the drive they for over ten minutes and nobody answered. Then we drove up to the window and a chubby girl with dyed blonde hair and fake eyelashes was wearing the headset for the drivethru and saw us at the window and still didn't acknowledge us. Then another chubby girl with black hair saw us and didn't acknowledge us. The chubby girl with the blonde hair proceeded to say " están estupidos, figure out what they want" referring to us and then finally a guy came to the window and took our order. The guy was polite and got us taken care of but the was the other 2 girls treated us was unacceptable. Especially the girl with the blonde hair and fake lashes.

• Michael L.

  star star_border star_border star_border star_border 18 May 2026

  it's shit, never again, so gross and repulsive. If I could give this a 0 star, I would. Food lacks flavor and has weird texture. Parking lot is whatever, but overall the place isn't that good in my opinion. I know it's fast food but I think it's worse than carl's jr.

• A Monique T.

  star star_border star_border star_border star_border 17 May 2026

  Do not. I repeat DO NOT go close to closing time. RUDE services. My order was incorrect. No compensation for having to come back. Probably will not be returning to this location and it's only .05 miles from my house